Shopped online and want to return an item?

Please return your items within 14 days of receiving your order.

If an item doesn’t fit or isn’t quite right for you, you can return it to us within 14 days of receiving your order, provided it is unworn and the tags are still attached.

Our returns portal generates a QR code that you can show at a DHL drop-off point. A member of staff will print a return label for you to attach to your parcel. Alternatively, you can print the label yourself.

As a fast-growing business, receiving returns promptly is important to us. Thank you for your support!

If an item doesn’t fit or isn’t quite right for you, you can return it to us within 14 days of receiving your order, provided it is unworn and the tags are still attached.

You can generate your own return label through our returns portal for Switzerland. If you have any questions or encounter any problems, please contact our customer service team.

If you prefer to arrange a return at your own expense, please contact our customer service team first. Due to customs clearance requirements, returns must not be sent directly to our Munich address.

As a fast-growing business, receiving returns promptly is important to us. Thank you for your support!

Returns from abroad are subject to a fee and must be paid by you.

You can send the goods back to us using a shipping company of your choice. Please keep the tracking information until we have confirmed your return.