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Cancellation policy & cancellation form
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:
A. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (RODEBO-Lifestyle GmbH, Kirschstr. 14, 80999 Munich, Germany, Tel.: +49 89 1225 1007, Email: info@sassyclassy.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Guidance on handling items and returning them
1) Try items on and handle them with care
You may, of course, try on and inspect the items. Please handle them carefully and avoid damage, stains and odours. If you wish to return an item, please do not wear or wash it beyond what is necessary to inspect it. Wherever possible, leave attached tags in place, provided they do not interfere with trying on or inspecting the item.
2) Include accessories and pack securely
Please return the items with the accessories supplied. Use the original packaging if possible. If it is no longer available, other suitable packaging that protects the items during transport is sufficient. Please do not send returns freight collect.
3) Your right of withdrawal remains unaffected
The guidance above is a recommendation and is not a condition for a valid withdrawal. Missing original packaging or tags does not exclude your statutory right of withdrawal. The statutory rules on compensation for any loss of value remain unaffected.
B. Cancellation form
If you wish to cancel the contract, please fill out this form and return it.
To
RODEBO Lifestyle GmbH
Kirschstr. 14
80999 Munich
Germany
Email: info@sassyclassy.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
______________________________________________________
Name of the consumer(s)
______________________________________________________
Address of the consumer(s)
______________________________________________________
Signature of the consumer(s) (only if notification is made on paper)
_________________________
Date
(*) Delete as appropriate
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